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Shipping Policy

SHIPPING POLICY FOR CUSTOM PARTS

If your custom parts must be shipped back to us due to a labor warranty claim, we will cover shipping one way. The customer is responsible for getting the parts delivered to Sparksmith. Sparksmith will cover return shipping once the claim is assessed in person and any necessary repairs made. The most economical shipping method available for the custom part will be used. Expedited shipping is available at additional cost to the customer

If your custom parts must be shipped back to us due to a parts warranty claim, the customer is responsible for shipping both ways. The customer is also responsible for any labor costs (at a discounted rate) incurred for any repairs made as a result of parts failure. We will help with these costs to the extent reasonable and practicable.